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LiveWest Window Cleaning Case Study

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C&D Services provides planned window cleaning and gutter cleaning for LiveWest housing association properties across Somerset and Wiltshire.

The work supports a large portfolio of residential properties, including communal buildings, shared entrances, flats and external areas used by residents every day.

For LiveWest, the priority is reliability. Cleaning needs to be completed safely, consistently and with clear awareness of residents, access routes and property management requirements.

Project Overview

Client:
LiveWest
Sector:
Housing association and residential property management
Service:
Communal window cleaning and gutter cleaning
Locations:
Somerset and Wiltshire
Property Types:
Housing association properties, flats and communal residential buildings
Access:
Reach and wash system, safe access planning and specialist equipment where required
C&D Services window cleaning at a LiveWest housing association property
Planned window cleaning for a LiveWest housing association property.
Clean communal windows at a LiveWest residential building
Clean communal glazing helps keep shared residential spaces well maintained.

The Brief

LiveWest needed a dependable contractor to support window cleaning and gutter cleaning across a large number of housing association properties.

The sites include residential buildings where residents, visitors, staff and contractors may all be using the same spaces during working hours.

The work needed to be planned carefully, completed safely and delivered with minimal disruption to residents.

Clear communication, reliable scheduling and safe working methods were essential across every site.

The Challenge

Housing association properties need a careful and respectful approach. The team must work around residents, parked vehicles, shared entrances, paths, communal areas and changing access conditions.

Some sites are straightforward. Others need more planning due to height, access restrictions, gutters, rooflines or the layout of the building.

Key considerations included:

  • Working safely around residents and visitors.
  • Managing hoses, poles and equipment in shared spaces.
  • Planning access around parked vehicles and footpaths.
  • Cleaning communal glazing and upper-level windows.
  • Supporting gutter cleaning across residential buildings.
  • Maintaining reliable schedules across multiple sites.

This type of contract needs a contractor who can manage practical site issues without creating extra pressure for property managers.

Our Approach

C&D Services plans each visit around the site layout, access requirements and the type of cleaning required.

The team uses professional reach and wash equipment to clean external windows safely from ground level where possible. This helps reduce the need for ladders and supports safer working around residential buildings.

For gutter cleaning, access is reviewed before work begins. The team considers height, positioning, resident safety and any areas where equipment may affect walkways or shared access.

Safety signage and barriers are used where needed, helping residents and visitors see where work is taking place.

The service is built around consistency. Each site is treated with care, and the work is completed in a way that supports both residents and property managers.

Why This Matters for Housing Providers

Housing providers need contractors who understand how to work across live residential sites.

C&D Services supports housing associations with planned schedules, safe working methods, professional equipment and a practical approach to resident-facing environments.

This makes the service ideal for housing associations, managing agents, retirement estates and residential property portfolios.

The Result

LiveWest receives a planned window cleaning and gutter cleaning service across its housing association properties.

The service helps keep communal areas clean, supports the appearance of residential buildings and helps reduce maintenance issues linked to blocked gutters.

For residents, the work is carried out with care and awareness.

For LiveWest, it provides a dependable service that can be used across multiple sites with confidence.

Services Used

  • External window cleaning
  • Communal area window cleaning
  • Housing association cleaning support
  • Gutter cleaning
  • Reach and wash pole system
  • Safe access planning
  • Multi-site scheduling
  • Residential property cleaning support

Need a Reliable Contractor for Your Housing Properties?

If you manage housing association properties, flats, estates or shared residential buildings, you need a cleaning contractor who understands resident-facing sites.

C&D Services provides planned window cleaning and gutter cleaning across Frome, Somerset, Wiltshire and the surrounding areas.

We can support one building or a wider property portfolio, with a service built around your sites, your residents and your schedule.

Request a Commercial Cleaning Quote